Privacy Policy

Your Privacy

Thank you for shopping at Ensuring the privacy and security of your personal information is very important to us. This policy explains our online information practices and the choices you can make about how we collect and use your information.

Secure Shopping

We use procedural and technical safeguards to protect your personal information against loss of theft as well as unauthorized access and disclosure to protect your privacy, including encryption, firewalls and Secure Socket Layers. We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by users inside and outside the company. If you still have any concerns about ordering electronically, feel free to call 800-375-6002 and place your order over the phone. You can also print your shopping bag page or the order blank, and fax your order to 603-356-6016, or mail it to:
The Wooden Soldier
PO Box 800
North Conway, NH 03860-0800

Collected Information

Personal information you provide to us at checkout (ie: name, address, telephone number, email address, ship-to address and credit card information), is maintained in private files on our secure web server and on our internal systems. We also collect information that customers provide to The Wooden Soldier about other customers. This occurs when a customer requests a catalog for a friend or sends a gift. To complete the request we need the friend’s name, address and telephone number. We use the information provided only to ship the product and to confirm delivery. This information is not shared with outside parties except to the extent necessary to complete the order.
Note: We may disclose specific information about customers if necessary to do so by law, or based on our good faith belief that it is necessary to conform or comply with the law, or is necessary to protect Web site users, the site itself, or the public, and also The Wooden Soldier as a company.

How We Use Information

We make our mailing list available to carefully selected companies whose offerings you might enjoy. To prevent these mailings you may request to be on the "Do not rent" list. If you no longer wish to receive our catalogs as well, you may request to be on the "Do not mail" list. Contact us via e-mail at, or call us at 1-800-375-6002 Mon-Sun 9:00am to 6:00pm EST. or write to us at PO Box 800, North Conway, NH 03860. Please provide us with your exact name and address the way it appears on our mailing label and we will honor your preference. If you supply us with your Email address, we will only use it internally. We respect your privacy rights and will not sell or rent your email address to other companies.

Privacy of Children on Our Web Site

We at The Wooden Soldier are concerned about the safety and security of children. In accordance with the Children’s Online Privacy Protection Act of 1998, will never knowingly request, collect, or maintain personally identifiable information from anyone under the age of 13.

Policy Changes

We may amend this Privacy Policy at any time by posting the amended terms on the Site. All amended terms shall automatically be effective 30 days after they are initially posted on the Site.